Ottawa reads your website in two languages — answer properly in both
A public servant in Barrhaven checks your site in French on the O-Train. A uOttawa parent in Orleans compares clinics in English at midnight. A Kanata tech worker prices your service between meetings, in whichever language the day is running in. Ottawa does not experience an English-only website as a minor gap; it experiences it as a business that is not for them. Marvic AI's chatbot greets every visitor in the language they open with, answers from your own facts, and books the visit — at $19 a month, around the clock, all winter.
$19 USD per month · Plan details apply
Illustrative dashboard
AI Chatbot · Ottawa · Marvic AI
2
official languages your website can now serve properly, from one setup
24/7
answering — including snow days, session breaks and student midnights
<5s
to a first real answer in the visitor's own language
$19
USD per month — bilingual website service for less than one hour of staff time
The Capital Runs on Two Languages, Federal Hours and Long Winters
Ottawa is not a smaller Toronto, and its websites should not behave like it. The federal government sets the city's rhythm: work concentrates in towers downtown and campuses in Kanata, schedules bend around parliamentary sessions and fiscal year-ends, and a significant share of residents live their public lives in French, their work lives in both languages, and their buying decisions in whichever one they are addressed in correctly. Layer in two universities whose students and parents research services at all hours from three time zones of family homes, a tech sector in Kanata that expects digital service as a baseline, and winters that keep the whole city indoors and online from December to March, and a clear picture forms: Ottawa's first conversation with your business happens on your website, often in French, very often outside your hours. A site that answers only in English, only in office hours, or only through a form is quietly declining a large share of the capital's demand before any human hears about it. Gatineau sits across the river as part of the same daily market, close enough that many Ottawa businesses serve it and bilingual enough that French is never a translation question — it is a service question. This page describes the chatbot built for that reality: trained on your services, prices and booking rules, fluent in both of the capital's languages from the first message, and able to finish the conversation with a confirmed booking instead of a promise to reply.
French answered as service, not translation
Visitors who open in French get a full, natural conversation — questions, prices, booking, confirmations — not a translated brochure and a phone number. In the capital, that is the difference between being considered and being closed.
Federal-schedule demand captured
Research happens on O-Train rides, lunch hours in tower food courts and the quiet weeks around session breaks. The chat answers inside those windows instead of queuing questions for a Monday that comes with forty others.
Student and parent research, across time zones
University families compare housing, health, tutoring and moving services at hours set by other provinces and other countries. Every one of those conversations is answered at the moment it happens.
Winter demand answered from inside the storm
Snow days, ice storms and minus-twenty-five weeks push the city's buying online and compress it into surges. The chatbot absorbs every simultaneous conversation without a queue, a hold message or a lost enquiry.
Kanata-grade digital expectations met
Tech-sector customers judge a business by its digital front door. An instant, accurate, bilingual chat reads as competence; a 2019 contact form reads as a warning.
Gatineau treated as part of the market
For businesses that serve across the river, conversations handle Gatineau addresses, Quebec-side questions and French-first visitors as normal cases — because in this market, they are.
What's Included in AI Chatbot
Everything your business needs to win in Ottawa.
Truly bilingual from the first message
The conversation follows the visitor's language — English, French or dozens of others — including the booking flow and the confirmation messages, while your team receives every summary in the language you work in.
Booking completed inside the conversation
Real availability is checked and the appointment is booked in the chat itself, with reminders sent automatically — no phone tag with a public servant whose calendar is a wall of meetings.
Boundaries and accuracy you control
It answers only from your approved services, prices and policies, declines to invent what it does not know, and hands sensitive questions to your team with the full transcript attached.
Leads captured with their questions intact
A visitor not ready to book leaves a name, a contact and the actual question they asked — in their language — so your follow-up answers the thing they cared about.
Installed on your current website in days
No rebuild, no bilingual re-platforming project: the chatbot is set up in a guided session on the site you have and starts answering live conversations within the week.
Simple Process. Real Results.
Teach it your business, both languages served
Your services, prices, areas — including Gatineau if you serve it — hours and booking rules are loaded once; conversations in English and French both draw on the same facts.
Every visitor greeted from that day
O-Train mornings, student midnights, snow-day surges: questions answered instantly, bookings completed, leads captured with context.
Read conversations, not form notifications
Your dashboard shows what Ottawa actually asked, in which language, and what got booked — the raw material for better services, not just better marketing.
Update facts once, everywhere
Seasonal hours, a new service, a second location: one update and every future conversation, in both languages, uses the new truth.
More Than Just AI Chatbot
AI Chatbot is part of the Marvic AI all-in-one platform. Combine it with AI-powered customer communication and marketing automation to support the entire customer journey in Ottawa.
AI Receptionist
AI Chatbot
Social Media
Email & SMS
AI Chatbot Performance in Ottawa
Example analytics visualization
Get Started with AI Chatbot in Ottawa
Start with a 14-day free trial. No credit card required.
AI Chatbot in Ottawa — Frequently Asked Questions
Does it really handle French properly, or is it machine translation of English answers?
It holds the conversation natively in French — questions, prices, booking and confirmations — drawing on the same approved facts as the English conversation. A francophone visitor is never handed a translated summary and told to call; they are served completely, in French, inside the chat. Your team receives the summary in the language you work in.
We serve Gatineau as well as Ottawa. Can it handle both?
Yes. If your service area includes Gatineau and the Outaouais, those addresses and areas are part of the setup like any other, and French-first visitors from across the river are a normal case — which, in the National Capital Region, they are. If you do not serve Quebec, the chatbot says so politely and early instead of booking work you cannot take.
What does it do during a snowstorm when everyone writes at once?
It answers everyone at once. Concurrent conversations are the normal case, so a minus-twenty-five surge — furnace questions, closure questions, rescheduling — is absorbed without queues. Closures and weather changes you enter once are reflected in every conversation immediately.
Can government and university customers actually book through it?
Yes. It checks your real availability and completes the booking in the conversation, with confirmations and reminders sent automatically — designed for people whose calendars leave no room for phone tag. Institutional billing or procurement questions beyond its approved facts are captured with full context for your team instead of being improvised.
What does it cost, and how is this different from a translation plugin?
The chatbot plan is $19 USD a month after a 14-day free trial with no card required. A translation plugin translates pages; it does not answer questions, quote your prices, check availability or book the appointment. This is a bilingual staff member for your website, not a bilingual coat of paint on a static one.