Nobody shops calmly for pest control; they call when wasps swarm the deck, mice scratch in the walls, or a tenant finds bed bugs at midnight. Distressed callers book the first company that answers with confidence, and recurring spray programs go to that same company for years.
Late August, peak wasp season: your licensed technician is treating a yellowjacket nest under a deck, respirator on, phone in the truck as regulations and common sense require. A daycare operator two neighbourhoods away has just found a nest beside the playground entrance and needs it gone before children arrive tomorrow. She calls your company, gets voicemail, and cannot risk waiting. The next operator answers, books a same-day treatment, and also signs her onto a seasonal prevention program for the property. Your technician finishes his job perfectly and never learns the call existed. In pest control, the season is short, the panic is real, and unanswered phones hand over both the emergency fee and the recurring contract.
A homeowner finds a large nest two days before hosting sixty guests. Marvic identifies the pest and location, flags the deadline, and books an urgent treatment visit.
Scratching sounds start as temperatures drop. The call captures entry-point clues and droppings locations, then books an inspection and exclusion consultation.
A property manager is woken by a tenant's discovery. Details for the unit, building contact, and preparation instructions are recorded and the inspection is booked for morning.
A caller has tried sprays and the trail keeps returning. They are booked for a treatment plan visit with notes on pet and child considerations for product choice.
Marvic AI answers pest-control calls at any hour, identifies the pest from the caller's description, and asks about location, severity, children, and pets, the details your technician needs to bring the right products. Urgent stinging-insect and bed-bug calls are prioritised, while routine prevention enquiries are booked into recurring programs. Seasonal surges, wasp weeks, rodent season in fall, ant season in spring, are absorbed without a ringing phone in an empty office. Every booking arrives with a clear summary, so your tech loads the truck once and treats with confidence.
Callers describe what they see and where; the booking notes distinguish wasps from bees, mice from rats, and pantry pests from bed bugs.
Nests near entrances, allergic households, and commercial kitchens are escalated above routine exterior spray requests.
One-time callers are offered your prevention programs in approved wording, turning emergency fees into season-long contracts.
Callers hear the preparation steps you specify, such as clearing under sinks or laundering bedding, so treatment visits succeed first time.
Restaurants, daycares, and property managers get contract-style bookings with service addresses and compliance notes attached.
It asks the distinguishing questions you approve, such as nest location and appearance, and flags uncertain cases for your technician. Protected pollinator calls can be routed to the referral path you specify.
Your script reflects your region and season, from spring ants to fall rodents seeking warmth. You can update the focus as the calendar turns without rebuilding anything.
It shares only the safety information you approve and records the household details for the technician. Product decisions always stay with your licensed staff.
Yes. Each unit, tenant contact, and access instruction is captured separately, and recurring commercial visits can follow the schedule in your service agreement.
The trial runs 14 days free, with plans listed on the pricing page. Most operators compare it against one retained commercial account or a week of wasp-season bookings.
Put Marvic AI on your phones and your calendar — set up in days, answering in under a minute, 24/7.
Photo: Wonderlane (BY) via Openverse
