A massage therapist in session cannot answer anything — and should not have to choose between a client's relaxation and the next booking. Marvic AI answers every call, books the right treatment length and therapist, and handles insurance and intake questions before the client arrives.
You are a two-therapist clinic. From 10 a.m. to 3 p.m. both rooms are booked back-to-back with fifteen-minute turnarounds — just enough to change linens, sanitize, and note the chart. In those five hours the phone rings eleven times. Callers include a chronic-pain patient whose doctor recommended massage, a workplace insurance claimant asking whether you bill directly, and a regular trying to move Thursday's appointment. All reach voicemail in a silent, darkened clinic. The regular, unable to reschedule, no-shows Thursday. The insurance caller books with a clinic that answered and confirmed direct billing. Your hands heal people all day; your voicemail quietly undoes the business side of the practice. It happens silently, week after week.
A claimant asks if you bill her insurer. The AI explains your billing arrangements as you have set them and books her first treatment.
A caller describes deep-tissue work for a shoulder issue. The AI recommends your standard session lengths and books the appropriate duration with the right therapist.
A regular's meeting moves. She calls, the AI shifts her appointment in seconds, and the freed hour is offered to the waitlist.
A daughter buys a Mother's Day treatment. The AI handles the enquiry, explains options, and arranges the certificate as you direct.
Marvic AI's AI Receptionist answers your clinic's calls while every therapist is in session, booking treatments with correct lengths and therapist matching. It answers the practical questions that decide bookings — direct billing, parking, intake forms, what to expect at a first visit — using exactly the information you provide. Confirmations and reminders cut no-shows, easy rescheduling saves the appointments life disrupts, and waitlist backfill turns cancellations into treated patients. Your clinic stays quiet, your calendar stays full, and no caller ever meets a voicemail box again.
Every call during treatment hours is answered and booked — the hours you are busiest stop being your leakiest.
Your direct-billing and receipt policies are explained clearly, converting claimants who call several clinics in a row.
Deep tissue, relaxation, prenatal and sports bookings are matched to the therapist and duration you specify.
New patients hear what to bring and receive intake directions before arriving, smoothing your turnaround time.
Freed hours are offered to waiting patients immediately, protecting the day's revenue end to end.
It is designed for exactly your size. Solo and two-therapist practices lose the most to unanswered calls because nobody is ever free. Setup is simple: your number, your treatments, your policies.
Yes — you state which insurers you bill directly, what receipts you provide, and any limits. The AI repeats your policy faithfully and never invents coverage promises.
The AI shares the general information you approve and flags anything beyond that for a therapist callback. It books conservatively — for example, prenatal clients only with therapists and timing you designate.
It can direct new patients to your intake process and explain what to complete before the first visit, so appointments start on time.
A 14-day free trial is available, with plans shown on the pricing page. Most clinics start with call answering and booking, then add reminders and waitlist automation.
Put Marvic AI on your phones and your calendar — set up in days, answering in under a minute, 24/7.
