For immigration clients, a question is rarely casual — it is about a work permit expiring, a sponsorship deadline, or a loved one waiting in another country. When your office is in a consultation or preparing filings and the phone goes unanswered, that anxious caller usually tries the next firm on the list.
It is 7:40 p.m. on a Tuesday. Your paralegal has left, you are reviewing an Express Entry profile before a morning draw, and three calls come in within twenty minutes. One is a student whose study permit expires in three weeks. One is a spouse asking about sponsorship documents. One is an employer who needs a work permit answer before offering a job tomorrow. None of them leaves a voicemail — they are stressed, working around time zones and shift jobs, and they need to hear a calm human voice now. By morning, two have already booked consultations elsewhere. By the time your office reopens, the student has found another firm, the spouse is still waiting, and the employer has stopped explaining the situation twice.
A temporary worker calls at 9 p.m. because their permit expires in 20 days. Marvic answers, collects the expiry date and status details, and books an urgent consultation for the next morning.
A spouse asks what documents are needed to sponsor a partner. The caller is screened for basic eligibility, given a clear next step, and booked rather than told to email and wait.
An HR manager needs to know the process before making an offer. Their details and timeline are captured immediately so your lawyer can call back with the file already started.
A booked newcomer misses their appointment time. Marvic follows up, reschedules, and sends a reminder with a checklist of documents to bring.
Marvic AI answers your immigration practice 24/7 with an AI Receptionist trained on your intake questions — current status, country of residence, key expiry dates, and the type of application. It books paid or free consultations directly into your calendar, flags cases with a deadline inside 30 days for priority review, and captures web inquiries with Speed2Lead, calling new leads back in under 60 seconds while their worry is still fresh. Your team starts each morning with complete intake notes instead of a voicemail inbox. Nothing is filed and no advice is given by the system — it simply makes sure every inquiry becomes a proper, documented consultation.
Asks for permit and status expiry dates on every call and flags urgent files so nothing time-sensitive sits unseen overnight.
Answers evenings, weekends, and holidays in clear, patient language when anxious callers are most likely to reach out.
Checks your calendar, books the right consultation length for sponsorship, work permits, or citizenship, and sends confirmations and reminders.
Calls website and ad leads back in under 60 seconds, before they submit the same inquiry to three competing firms.
Delivers a transcript and summary with status, timeline, and documents mentioned, so staff do not re-ask the same questions.
No, and it should not. Marvic gathers intake information, explains your consultation process, and books the appointment. Advice about eligibility or strategy stays with your lawyers, where it belongs.
You set the urgency rules. If a caller reports an expiry or hearing date inside your window, the call is flagged as priority and your team is notified right away with the full intake summary.
Marvic can greet callers and switch languages easily during a conversation, then record the preferred language in the intake notes. Your team can follow up with the right staff member or interpreter.
Marvic connects to your calendar, offers only real open slots, and books the consultation type you define. Confirmations and reminders go out automatically to reduce no-shows.
There is a 14-day free trial, with plans listed on the pricing page. You can test it on real after-hours calls before deciding if it fits your practice.
Put Marvic AI on your phones and your calendar — set up in days, answering in under a minute, 24/7.
