People live with hearing loss for years before acting, and the day they finally call — often prompted by a spouse or a missed grandchild's words — is fragile. Hearing clinics that answer instantly and explain testing kindly convert that resolve into an appointment and a long-term client.
Wednesday, 1:15 p.m. Your audiologist is in a sound booth running a full assessment, your hearing instrument specialist is fitting a new client and troubleshooting a feedback issue, and the clinic has no dedicated receptionist today. The phone rings: a 72-year-old whose wife finally convinced him to get tested after he missed half of Thanksgiving dinner, a daughter booking for her father whose aids need adjusting, and a factory retiree asking about coverage for a hearing test. The 72-year-old, hard of hearing himself, struggles with your voicemail menu and hangs up frustrated — possibly for good. The retiree books at a national chain store that answered. Your recall list of patients due for annual tests sits at 60 names because booth time, not demand, is what your team is short of.
An older man finally agrees to a test and calls while his resolve holds. The AI speaks clearly and patiently, explains what a test involves, and books him with his wife's number as a contact.
A daughter calls to arrange her father's hearing-aid adjustment. The AI books the service appointment and notes the device model and issue for the specialist.
A client whose devices are four years old responds to a recall and calls in the evening. His upgrade consultation and test are booked in minutes.
A teacher noticing classroom hearing difficulty asks about testing and coverage. The AI explains your process and books an assessment outside school hours.
Marvic AI answers your hearing clinic's calls clearly and patiently, at any hour, in a pace older callers appreciate. It books hearing assessments, fittings, adjustments and follow-up services at the correct durations, explains what testing involves in your clinic's own words, and captures device and coverage details in advance. When recall reminders go out, responders can book on the spot — even at 8 p.m. — so your recall list finally converts. Speed2Lead calls website leads back in under 60 seconds, matching the chains your patients also consider. Your audiologists stay in the booth and the fitting room, while no first-time caller is lost to a confusing voicemail tree.
First tests are explained reassuringly and booked immediately, catching clients at their moment of resolve.
Assessments, fittings, clean-and-checks and adjustments each book at their correct lengths and providers.
Reminder responders convert instantly instead of joining a callback queue your small team cannot clear.
Existing device model, age and issues are recorded at booking so service visits start prepared.
Spouses and adult children booking for a patient get the same smooth experience, with contact roles noted.
Yes. Each test type and duration, plus hearing-aid fitting and follow-up categories, is configured from your schedule. The AI offers the right appointment for the service requested.
Responses use only your approved technology and pricing-structure wording. Detailed product recommendations are always left to the audiologist after testing.
Most reminder responders call to book, and the AI completes the booking in that same call — including evenings. Clinics typically see recall lists convert instead of sitting unactioned.
Yes. Approved scripts for veterans' programmes, workplace claims and third-party coverage are included in your content, with claim details captured at booking.
There is a 14-day free trial; ongoing plans are shown on the pricing page. One additional hearing-aid client generally covers several months of service.
Put Marvic AI on your phones and your calendar — set up in days, answering in under a minute, 24/7.
Photo: Bundesinnung Hörakustiker (bundesinnung_ha) (BY-SA) via Openverse
