A birthday forgotten until lunch, a sympathy order needed today, a wedding consultation decided in one evening — flower buying runs on urgency and emotion. Marvic AI answers every call, captures complete orders, and books consultations while your designers' hands stay in the arrangements. Answering first is often the whole difference between a full order book and silence.
It is 11:30 on the Friday before Mother's Day. Your designers are elbow-deep in peonies, your driver is out on the third run, and the phone has not stopped since eight. A man calling from his car wants a dozen roses delivered to his wife's office today — his anniversary. He gets four rings and a busy signal, twice. He orders from a grocery florist that answered. At the same time, a bride planning a June wedding leaves a half-message about a consultation before her phone cuts out. Two orders, one of them worth thousands over a lifetime of occasions, gone during your busiest weekend. Your shop never learns either name, because neither order ever made it into your book at all.
Thousands of orders compete in a few days. Every call is answered, order details captured, and delivery cutoffs communicated clearly.
A caller needs flowers at a service tomorrow. Details are taken with care, service times confirmed, and your team alerted immediately.
A newly engaged couple calls in the evening. The AI captures date, venue and style, then books a consultation with your wedding designer.
A corporate assistant orders weekly lobby arrangements and event centrepieces. The recurring need is captured and a standing-order conversation is booked.
Marvic AI answers your shop around the clock, takes structured orders — occasion, recipient, address, delivery date, card message, budget and preferences — and flags same-day and sympathy orders to your team instantly. It books wedding and event consultations into your calendar and answers delivery-window and care questions on your website chat. Speed2Lead calls online order enquiries back in under 60 seconds. On your biggest days, capacity stops being your phone and becomes what it should be: your designers. Delivery cutoffs, seasonal availability and arrangement questions are answered consistently, reducing mistakes during your busiest, most emotional orders.
Complete delivery details are collected in one call, reducing callbacks and wrong-address deliveries.
During Valentine's and Mother's Day weeks, unlimited simultaneous calls mean no busy signal on your highest-value days.
Sympathy and same-day requests jump the queue and reach your staff immediately with all details attached.
Consultations for weddings and events are booked while couples browse your portfolio in the evening.
It Gathers recipient, address, delivery date, card message and flower preferences, then creates an order task for your team. Payment and final design confirmation follow your normal process.
Those callers are treated as urgent. The AI captures the service details and timeframe and alerts your team immediately so arrangements are handled with care.
Yes. It answers the phone and your website chat together, so a customer can start online and continue by phone without repeating themselves in your follow-up.
Routine delivery confirmations and status questions are answered from your order information. Anything unusual is flagged to your staff right away.
Begin with a 14-day free trial, plans from the pricing page. Most shops recover the cost with a single saved wedding or funeral order.
Put Marvic AI on your phones and your calendar — set up in days, answering in under a minute, 24/7.
Photo: South African Tourism (BY) via Openverse
