Fertility patients research for months, often in another timezone, and finally enquire on an emotional day when waiting feels unbearable. Clinics that respond immediately, privately and clearly earn the consultation — and the trust that a long treatment journey demands.
Marvic AI gives your fertility clinic a calm, private first response at any hour, in any timezone your patients call from. The AI Receptionist and Chatbot explain your treatment pathways, consultation steps and testing process in the plain, hopeful language you approve — never predicting outcomes, never advising individuals. Consultations, including virtual first meetings for distant patients, are booked with cycle timing and referral details captured for your coordinators. Speed2Lead follows up website enquiries in under 60 seconds, crucial for couples comparing clinics late at night. Your nursing and coordination team can devote their day to patients in treatment, knowing every new enquiry was answered with care.
Consultations are booked at any hour with sensitivity to the cycle timing details callers share.
Virtual and in-person first appointments for local, out-of-province and international patients are offered per your rules.
IVF, IUI, testing and preservation pathways are explained in your approved wording, with individual questions routed to clinicians.
Referral source, partner details and timing notes are captured in a structured format for coordinators.
Chat offers a discreet alternative to voice calls for patients who cannot speak freely at home or work.
Sunday evening, a couple in their late thirties finishes reading your success stories and treatment pages. They have saved for two years, her next cycle starts in nine days, and they finally decide to call. The clinic is closed; the message they leave is brief because they are calling from a shared living room and do not want family to overhear details. Monday, your coordinator — who is also managing monitoring schedules, medication calls and a waiting room of 6 a.m. ultrasound patients — returns the call at 2 p.m. It goes to voicemail. A tag game follows for three days. Meanwhile a clinic in another city answered their online enquiry in minutes that Sunday, explained the consult process clearly, and booked them. Their cycle, and the ones after, happen there.
A woman learns her cycle timing means she should book monitoring-related appointments this week. The AI books the consultation immediately and alerts your team to the time sensitivity you define.
A couple abroad researching donor and IVF options calls at 3 a.m. your time. They receive clear information about your consultation process and book a virtual first meeting.
A man seeking testing after a year of trying wants discretion. A private chat exchange answers his questions from your content and books him without a public phone call.
A patient referred by her OB-GYN calls with questions about what happens first. The AI explains your intake steps and books her promptly while the referral is fresh.
Yes, when the couple has provided it at booking — cycle details, medication timing questions for staff, and appointment confirmations are structured so your coordinators see a complete picture. Clinical questions are always passed to your team, never answered by the AI.
The AI uses your approved plain-language explanations of IVF, IUI and testing pathways and directs all individual advice to consultations. It never comments on a caller's chances or results.
International and out-of-town callers get the same instant answer in their timezone moment, with your remote-consultation and travel information provided. Many clinics find this is where the service pays for itself.
Only the wording you approve — package structures, what consultations cover, and financing information you offer. Exact quotes always come from your team after assessment.
Begin with a 14-day free trial; plans are shown on the pricing page. A single additional IVF cycle patient represents significant programme value.
Put Marvic AI on your phones and your calendar — set up in days, answering in under a minute, 24/7.
Photo: Merlilindberg (BY-SA) via Openverse
