Your counter staff are tagging, pressing and loading vans — the phone competes with the steam. Marvic AI books pickups, answers turnaround questions, and captures commercial accounts while your shop runs at full press. Every unanswered call is a garment, a weekly route, or a commercial contract quietly moving to the cleaner who picked up first today.
Marvic AI answers your laundry business around the clock with your real turnaround times, route days and service prices built in. It books home pickups and deliveries, sets up recurring wash-and-fold accounts, and captures commercial enquiries with volumes and frequency — the accounts that transform a shop's revenue. The AI Chatbot handles order and service questions on your website, and Speed2Lead follows up online account enquiries in under 60 seconds. Your team presses, cleans and drives; your phone sells. Commercial prospects receive a prompt, professional response, positioning your shop as an organised operation worthy of a serious service contract.
Addresses, route days, garment notes and preferences are captured completely, so drivers arrive prepared, not confused.
Hotels, spas, clinics and restaurants are qualified by volume and booked for proper commercial conversations.
Callers hear your actual same-day, next-day and specialty timelines — the information that decides most orders.
Busy households are converted into standing weekly accounts in a single well-run call.
It is wedding week for a customer whose dress needs pressing by Friday, a hotel manager whose regular laundry just raised prices, and your own driver who is two stops behind because the counter phone keeps ringing with 'is my order ready?' calls. The press operator answers between garments and misses the hotel manager entirely — he leaves no message and signs with a competitor on Monday. The bride-to-be gets through on her third try, stressed. Your work is excellent and your turnarounds are fast, but none of that matters to the customers who could not reach you to find out. The counter stayed busy, the presses stayed hot, and yet the most valuable enquiry of the month walked away without anyone in the shop ever knowing it rang.
A customer needs a suit cleaned for a Saturday wedding. Turnaround is confirmed from your real schedule and the order is flagged for the right date.
A boutique hotel explores outsourcing laundry. Volumes and pickup frequency are captured and a meeting with your commercial lead is booked.
A busy professional books twice-weekly pickups with wash-and-fold preferences. The recurring account is set up with route details in one call.
Callers asking about suits, comforters and orders receive accurate status-style answers without pulling staff from the counter.
The AI follows your price lists by service and garment type for common items, and directs specialty items to a human quote — no invented prices.
Yes, during setup. Route schedules, turnaround times by service, and policies are built in, so answers match how your vans actually run.
Delivery and wash-and-fold customers can be captured with route, frequency and preferences, creating recurring accounts your drivers simply service.
The AI acknowledges the issue, captures garment and order details, and alerts your team immediately so a manager responds personally and quickly.
Begin with a 14-day free trial; plans are on the pricing page. One hotel or subscription account typically justifies it on its own.
Put Marvic AI on your phones and your calendar — set up in days, answering in under a minute, 24/7.
Photo: rocknroll_guitar (BY) via Openverse
