Parents choose childcare during nap time, on night feeds, and in anxious late-night searches — not during your office hours. Marvic AI answers every enquiry, books tours, and manages your waitlist while your educators focus on the children in the room. That sense of responsiveness is, for most parents, the first test of how you will care for their child.
A mother returning to work in eight weeks spends her baby's 2 a.m. feed researching childcare near her home. Your centre tops her list — small ratios, a garden, glowing reviews. She calls at 9:30 the next morning, mid drop-off chaos, and reaches voicemail. She leaves a message at a second centre and books a tour at a third that answered with a friendly voice and a Thursday slot. Your administrator returns the call Friday, by which time the family has paid a deposit elsewhere. Your program never got the chance to be chosen; your phone decided for them. The deposit was not about money; it was about certainty during one of the most anxious decisions a new parent has to make.
A parent asks about spaces for a 14-month-old starting in spring. The AI captures ages and dates, explains your waitlist honestly, and books a tour.
A family relocating for work needs care within a month. Details are captured and the tour is booked before they arrive in the city.
A parent reports symptoms and pickup changes. The information reaches your team immediately, logged and time-stamped.
Working parents ask about hours, meals and subsidy processes in the evening. Approved answers are given and tours are booked.
Marvic AI answers your centre with the warmth parents are listening for. It captures children's ages, desired start dates and location, books tours into your calendar, and maintains an organised waitlist so an opening becomes an enrolment, not a scramble. Routine parent calls — absences, pickup changes, hours — are handled and logged without pulling educators from the floor. Speed2Lead responds to website enquiries in under 60 seconds, matching the decision speed of anxious parents. Every enquiry, tour and waitlist change is recorded in one organised flow, so your administrator starts each day knowing exactly which families need attention first.
Tours are scheduled with child ages, start dates and program interest noted, so your administrator greets an informed family.
Every enquiry joins a structured waitlist sorted by age group and start date — openings fill in days, not weeks.
Absences, late pickups and illness reports are logged and routed to the right room without interrupting ratios.
Evening and weekend questions about programs and process are answered from your approved information, then converted to tours.
Yes. Registration, licensing and safeguarding information is never discussed beyond your approved content. Enquiries are directed to tours and your admissions team for anything detailed.
Callers in a hurry are prioritised. The AI captures the situation and alerts you immediately, while reassuring the parent that a person will respond right away.
Yes. Waitlist families are captured with ages, desired start dates and location preferences, so when a place opens you have an organised list ready to call.
Tour and enquiry calls are logged consistently, so you can show enquiry volume and follow-up speed with proper records rather than memory.
Begin with a 14-day free trial; plans are on the pricing page. One enrolled child typically covers many months of the service.
Put Marvic AI on your phones and your calendar — set up in days, answering in under a minute, 24/7.
Photo: hoyasmeg (BY) via Openverse