Your store pays heavily for every click, listing view and lead, then often answers that lead hours later. In a market where the first dealer to respond usually earns the visit, slow follow-up quietly taxes every campaign you run.
At 8:45 p.m. a shopper who has been building the same SUV on three dealer sites submits a lead asking one question: is the advertised unit actually in stock, and can they drive it Saturday morning? Your BDC team left at 6. The lead sits in the CRM until 9:15 tomorrow, by which time the shopper has a confirmed test drive across town and a trade appraisal booked. Your advertising did its job. Your inventory was right. The deal was lost in the thirteen hours nobody was working the lead, and the same pattern repeats every single night across new, used and trade-in enquiries.
A late shopper asks about stock and incentives. Marvic answers from your inventory and offer information, then books Saturday's test drive before a rival store opens.
Someone wants a value on their current vehicle. Details are captured, condition questions are asked, and an appraisal appointment is booked with your used-car team alerted.
A lead goes unanswered by the assigned salesperson. Speed2Lead ensures the first live contact already happened, and the summary waits in the CRM for the rep.
Buyers with delivery, paperwork or first-service questions reach an informed answer instead of a hold queue, keeping CSI-damaging frustration down.
Marvic AI closes the gap between your marketing hours and your staffing hours. Speed2Lead calls internet leads back in under 60 seconds, confirms interest, answers stock and incentive questions from your information, and books test drives and appraisals into the right calendars. The AI Receptionist covers sales and service overflow calls to the same standard, and the website chatbot keeps shoppers engaged on vehicle pages at midnight instead of losing them to a competitor's live site. Every conversation is summarised back to your team, so your BDC starts the day working warm appointments.
Every web lead gets a live, helpful first conversation in under a minute, evenings and weekends included.
Stock status, trims, current offers and payment basics are answered from the information you approve.
Visits are confirmed with reminders, cutting the silent no-shows that waste prime Saturday selling hours.
Your CRM receives clean summaries and contact details, so reps pick up mid-conversation instead of cold.
Visibility work across search and AI answers helps local shoppers find your store when they ask where to buy.
It presents itself honestly and focuses on the customer's questions: model, trim, incentives you approve and next steps. Most shoppers just want their questions answered and a test drive booked quickly.
Yes. It checks your real availability, confirms the vehicle or similar options, and sends confirmations and reminders to reduce no-shows.
Trade shoppers are treated as high intent. Their details trigger an immediate alert to your appraiser or sales contact with a full summary of vehicle and timing.
Yes. Rules can route by rooftop, brand or department, with separate calendars and alerts while reporting stays unified for the group.
Start with a 14-day free trial, with plans listed on the pricing page. Most stores pilot it on internet leads first, where the results are easiest to measure.
Put Marvic AI on your phones and your calendar — set up in days, answering in under a minute, 24/7.
Photo: William Hook (BY-SA) via Openverse
